This Risk Management & Fraud Prevention Policy (“Policy”) sets out the principles, procedures, and controls adopted by Codoser.com (“Codoser,” “we,” “our,” “us”) to identify, assess, mitigate, and respond to risks and fraudulent activities across the platform.
Codoser operates a global digital marketplace, making it a target for potential financial fraud, cyber threats, policy violations, and legal risks. This Policy is designed to protect users, maintain trust, and comply with applicable Indian and international regulatory frameworks.
1. Scope of the Policy
1.1 This Policy applies to:
2. Policy Objectives
2.1 The key objectives of this Policy are to:
3. Regulatory Framework
3.1 Codoser aligns its risk management and fraud prevention measures with:
4. Risk Management Governance
4.1 A dedicated Risk & Compliance Committee oversees risk management activities.
4.2 The committee includes members from legal, security, finance, and operations teams.
4.3 Responsibilities include periodic risk assessments, policy updates, and escalation oversight.
5. Risk Classification
5.1 Codoser classifies risks into the following categories:
6. Risk Assessment Methodology
6.1 Codoser conducts structured risk assessments, including:
7. Continuous Risk Monitoring
7.1 Risk monitoring is an ongoing activity involving:
8. Fraud Prevention Principles
8.1 Fraud prevention at Codoser is based on the principles of:
9. Fraud Risk Areas
9.1 Fraudulent activities may involve:
10. User Verification Controls
10.1 Fraud prevention begins with robust KYC verification of authors, buyers, and affiliates.
10.2 Identity checks reduce the likelihood of fake accounts and unauthorized transactions.
10.3 Additional verification is required for high-risk activities or jurisdictions.
11. Transaction Monitoring
11.1 All platform transactions are monitored in real time for suspicious patterns, including:
12. Payment Fraud Controls
12.1 Payment fraud prevention measures include:
13. Account Takeover Prevention
13.1 Measures to prevent account takeovers include:
14. Author Fraud Detection
14.1 Author activities are monitored for fraudulent behavior, such as:
15. Buyer Fraud Detection
15.1 Buyers are monitored for behaviors such as:
16. Affiliate Fraud Prevention
16.1 Affiliate activities are audited for practices including:
17. Cybersecurity Threats
17.1 Codoser continuously monitors for cybersecurity threats that may lead to fraud, including phishing, malware injections, or data breaches.
17.2 Security incidents trigger fraud risk reviews to assess downstream impact on transactions.
18. Regulatory Compliance Risks
18.1 Non-compliance with tax, KYC/AML, or financial reporting obligations is treated as a critical risk.
18.2 Regular audits and reporting mechanisms are in place to ensure compliance.
19. Reputational Risk Management
19.1 Public trust is crucial. Fraud incidents or data breaches are handled transparently to maintain reputation.
19.2 Codoser may issue public statements and collaborate with media or regulators as needed.
20. Internal Fraud Controls
20.1 Employees and contractors are subject to background checks, confidentiality agreements, and access controls.
20.2 Insider activity is monitored to detect unusual patterns or unauthorized actions.
21. Technology and Tools
21.1 Codoser employs advanced tools such as:
22. Data Analytics in Risk Management
22.1 Codoser leverages data analytics to identify trends and anomalies.
22.2 Predictive models help detect fraud early by analyzing historical patterns.
23. User Education and Awareness
23.1 Users are educated on security best practices through onboarding guides, alerts, and support content.
23.2 Awareness reduces the success rate of phishing and social engineering.
24. Multi-Layered Controls
24.1 Fraud prevention relies on multiple layers of defense, including:
25. Manual Review & Escalation
25.1 High-risk transactions or flagged activities undergo manual review by trained fraud analysts.
25.2 Escalated cases are investigated with access to logs, KYC records, and transaction histories.
26. Case Management System
26.1 A centralized fraud case management system tracks all investigations, evidence, and outcomes.
26.2 Cases are categorized, prioritized, and assigned to analysts.
27. Fraud Incident Response
27.1 Confirmed fraud incidents trigger response actions such as:
28. Collaboration with Authorities
28.1 Codoser collaborates with law enforcement, financial regulators, and cybersecurity agencies to report and investigate fraud.
28.2 Information sharing follows legal procedures and data protection requirements.
29. Cross-Border Fraud Management
29.1 As an international marketplace, Codoser monitors for cross-border fraud patterns, such as:
30. Integration with Other Policies
30.1 This Policy integrates with:
31. Risk Scoring and User Profiling
31.1 Codoser employs risk scoring systems to evaluate users based on factors such as transaction volume, geographic location, device fingerprinting, and historical behavior.
31.2 High-risk users may face additional verification or transaction limits.
31.3 Risk scores are dynamic and updated automatically based on ongoing activity.
32. Account Freezing and Funds Hold
32.1 If fraudulent activity or serious risk is detected, Codoser may freeze user accounts or hold funds temporarily while investigations are conducted.
32.2 Frozen accounts are restricted from withdrawals, new transactions, or product access.
32.3 Users will be notified of the freeze unless prohibited by law or regulatory orders.
33. Refund and Chargeback Risk Controls
33.1 Codoser tracks refund and chargeback ratios for each user.
33.2 Excessive refund or chargeback activity triggers enhanced review and potential restrictions.
33.3 Authors may be held responsible for chargebacks if they result from misrepresentation or policy violations.
34. Affiliate Risk Controls
34.1 Affiliate activities are regularly analyzed for fraudulent referral patterns, abnormal conversion rates, and IP overlaps.
34.2 Affiliates flagged for high-risk activity may have commissions delayed, frozen, or revoked.
34.3 Affiliates engaging in fraud are permanently banned and reported.
35. Author Risk Controls
35.1 Author accounts are monitored for:
36. Buyer Risk Controls
36.1 Buyer behavior is analyzed for suspicious activity such as:
37. Internal Fraud Monitoring
37.1 Internal staff activities are monitored for unusual actions, unauthorized access, or policy breaches.
37.2 Role-based access and activity logging mitigate insider fraud risks.
37.3 Whistleblower channels exist for reporting internal misconduct anonymously.
38. Audit Trails and Evidence Preservation
38.1 All fraud-related investigations maintain detailed audit trails, including logs, communications, KYC data, and evidence.
38.2 Evidence is preserved securely for regulatory audits, legal proceedings, or internal reviews.
39. Communication During Investigations
39.1 Users under investigation are informed of relevant actions unless restricted by legal requirements.
39.2 Communication is professional, transparent, and documented to maintain accountability.
40. Cooperation with Payment Gateways and Banks
40.1 Codoser works closely with payment processors, card schemes, and banks to investigate suspicious financial transactions.
40.2 Chargeback data, fraud alerts, and AML signals are exchanged securely as part of fraud mitigation.
41. AML/KYC Synergy
41.1 Fraud prevention measures are closely integrated with AML/KYC processes to detect money laundering, terrorist financing, or identity theft.
41.2 Users flagged in KYC systems receive enhanced fraud monitoring.
42. Escalation Procedures
42.1 Confirmed or suspected high-impact fraud incidents are escalated to:
43. Regulatory Reporting of Fraud
43.1 Significant fraud incidents may be reported to regulatory authorities such as:
44. User Appeals and Review
44.1 Users who believe their accounts were wrongly flagged for fraud may appeal decisions.
44.2 Appeals must include supporting documentation or evidence.
44.3 Appeals are reviewed by a separate senior team to ensure impartiality.
45. Training and Capacity Building
45.1 All employees, moderators, and compliance personnel undergo regular fraud prevention training.
45.2 Training covers latest fraud schemes, regulatory changes, detection techniques, and user interaction protocols.
46. Continuous Improvement of Fraud Controls
46.1 Fraud prevention systems are continuously evaluated through metrics such as:
47. Incident Post-Mortems
47.1 After major fraud incidents, Codoser conducts post-mortem analyses to identify root causes and improve controls.
47.2 Lessons learned are documented and applied to system updates.
48. Business Continuity for Fraud Scenarios
48.1 Business continuity plans cover large-scale fraud scenarios, including widespread phishing attacks or coordinated fraudulent campaigns.
48.2 Contingency measures ensure platform stability while investigations are ongoing.
49. Cross-Border Law Enforcement Cooperation
49.1 For international fraud cases, Codoser cooperates with Interpol, national cybercrime units, and financial regulators.
49.2 Mutual Legal Assistance Treaties (MLATs) are followed for lawful information exchange.
50. Transparency to Users
50.1 Codoser communicates key fraud prevention practices through FAQs, policies, and notifications.
50.2 Transparency deters malicious actors and builds trust among legitimate users.
51. Technology Updates
51.1 Fraud detection technology is updated frequently to counter evolving threats.
51.2 Legacy systems are phased out proactively to maintain a robust defense posture.
52. Policy Alignment and Consistency
52.1 This Policy is aligned with other internal policies, ensuring consistency in enforcement and risk coverage across all operational domains.
53. Non-Waiver
53.1 Failure by Codoser to enforce any provision of this Policy shall not be construed as a waiver of its rights to enforce the same or other provisions in the future.
54. Severability
54.1 If any clause of this Policy is found to be unenforceable by law, the remainder of the Policy shall continue in full force and effect.
54.2 Unenforceable provisions will be replaced with legally valid terms closest in intent.
55. Policy Review and Updates
55.1 This Policy is reviewed periodically to reflect:
56. Legal Liability
56.1 Users found engaging in fraud or risk-related misconduct are legally liable for any losses, damages, or penalties incurred by Codoser or other users.
56.2 Codoser reserves the right to recover losses through legal action.
57. Jurisdiction and Governing Law
57.1 This Policy is governed by Indian laws, including the Information Technology Act, DPDP Act, and relevant international AML/fraud frameworks.
57.2 Jurisdiction follows the Terms of Use and applicable legal treaties for cross-border cases.
58. Policy Modifications
58.1 Codoser may modify or update this Policy at any time to address new risks or regulatory changes.
58.2 Updates are published on the platform, and continued use implies acceptance.
59. Integration with Platform Governance
59.1 Fraud prevention and risk management are integrated into all core business operations, including onboarding, payments, data security, and customer support.
59.2 This holistic approach ensures end-to-end protection.
60. User Acknowledgment
60.1 By using Codoser, users acknowledge that they have read, understood, and agreed to this Risk Management & Fraud Prevention Policy.
60.2 Compliance is mandatory for all authors, buyers, affiliates, employees, and third parties interacting with the platform.
