This Buyer Policy (“Policy”) outlines the rights, responsibilities, obligations, and protections of buyers who purchase, license, or download digital products through Codoser.com (“Codoser,” “we,” “our,” “us”).
By purchasing or downloading products, creating an account, or using the platform as a buyer, you agree to abide by this Policy, along with the Terms of Use, License Policy, Refund & Cancellation Policy, Privacy Policy, and applicable laws.
This Policy applies globally, designed to meet international e-commerce standards (e.g., GDPR, CCPA, EU Consumer Directive) and Indian consumer & IT laws.
1. Scope of the Policy
1.1 This Policy applies to all buyers (individuals or entities) purchasing or downloading digital goods on Codoser.
1.2 It governs transactions, licensing, support, refunds, user conduct, account obligations, and legal compliance.
1.3 It applies globally regardless of the buyer’s location.
2. Buyer Eligibility
2.1 Buyers must be at least 18 years old or legally able to enter into binding contracts.
2.2 Buyers purchasing on behalf of companies must have valid legal authority to do so.
2.3 Buyers must provide accurate contact and billing information during registration and checkout.
3. Account Registration
3.1 Buyers may browse publicly without an account, but must register to purchase or download products.
3.2 Account information must be accurate, current, and complete.
3.3 Buyers are responsible for maintaining account security and confidentiality.
4. Account Security
4.1 Buyers must protect their login credentials and immediately report unauthorized activity.
4.2 Buyers are responsible for actions carried out through their account until Codoser is notified.
4.3 Accounts found compromised may be temporarily suspended during investigations.
5. Types of Products
5.1 Codoser offers only digital products, such as scripts, themes, plugins, templates, UI kits, software, and digital assets.
5.2 No physical goods are sold on the platform unless explicitly mentioned.
5.3 Buyers should review product descriptions carefully before purchasing.
6. Product Information and Representations
6.1 Authors are responsible for accurately describing their products.
6.2 Buyers must review titles, descriptions, demos, documentation, version info, and license types before purchase.
6.3 Codoser does not guarantee the accuracy of third-party information but reviews submissions for compliance.
7. Licensing of Products
7.1 When purchasing a product, buyers receive a license to use it under the applicable Codoser License Policy (Regular or Extended).
7.2 Buyers do not own the product; they are granted specific usage rights.
7.3 Buyers must comply with license terms and may not redistribute or resell products unless explicitly allowed.
8. Pricing and Currency
8.1 Product prices are listed in the currency selected on the platform (default: USD).
8.2 Currency conversions may be handled by payment processors, and buyers are responsible for any conversion fees.
8.3 Prices may include or exclude applicable taxes depending on jurisdiction.
9. Taxes and Duties
9.1 Buyers are responsible for paying any applicable taxes, VAT, or GST associated with purchases.
9.2 Codoser may collect and remit taxes on behalf of authors or governments where required by law.
9.3 Tax amounts are displayed during checkout where legally mandated.
10. Payment Methods
10.1 Accepted payment methods include credit/debit cards, net banking, UPI, PayPal, or other approved gateways.
10.2 All payments are processed securely through third-party providers.
10.3 Codoser does not store complete payment credentials.
11. Transaction Security
11.1 All transactions are encrypted using secure protocols (e.g., HTTPS, TLS, SSL).
11.2 Buyers must ensure they are on the official Codoser domain before entering payment information.
11.3 Fraudulent transactions will be investigated and may result in legal action.
12. Order Confirmation and Delivery
12.1 Upon successful payment, buyers receive an order confirmation via email and dashboard.
12.2 Digital products are delivered instantly via secure download links.
12.3 Buyers should download products promptly and securely back them up.
13. Access to Purchased Products
13.1 Buyers can access purchased items through their account dashboard.
13.2 If a product is removed from the marketplace after purchase, buyers will retain access unless legal reasons prevent it (e.g., DMCA takedown).
13.3 Buyers are encouraged to download and store files for future use.
14. Product Updates
14.1 Authors may release updates for their products, which buyers can access depending on license terms.
14.2 Codoser does not guarantee lifetime updates unless explicitly stated.
14.3 Update notifications may be sent via email or displayed in dashboards.
15. Support from Authors
15.1 Authors may provide product support according to their listing terms.
15.2 Support usually includes installation guidance, bug fixes, and usage clarification.
15.3 Buyers should not expect custom development or feature requests unless included.
16. Buyer Conduct on Platform
16.1 Buyers must act respectfully towards authors, support staff, and other users.
16.2 Harassment, abuse, spamming, or illegal activities are strictly prohibited.
16.3 Violations may result in suspension or permanent bans.
17. Review and Feedback
17.1 Buyers may leave reviews on purchased products to help other users.
17.2 Reviews must be honest, relevant, and free of offensive language.
17.3 Manipulating reviews (e.g., fake positive or negative feedback) is not allowed.
18. Refunds and Cancellations
18.1 Refunds are governed by the Refund & Cancellation Policy, which buyers must read before purchasing.
18.2 Digital products are generally non-refundable except under exceptional conditions (e.g., corruption, misrepresentation, non-delivery).
18.3 Buyers must submit refund requests through official channels.
19. License Revocation on Refund
19.1 If a refund is issued, the associated license is automatically revoked.
19.2 Buyers must stop using and delete all copies of the product.
19.3 Continued use after refund constitutes a license violation and may lead to legal action.
20. Chargebacks and Disputes
20.1 Buyers should contact support before initiating chargebacks to avoid unnecessary suspensions.
20.2 Abusive or fraudulent chargebacks may result in account bans and legal escalation.
20.3 Codoser provides payment processors with evidence to contest invalid claims.
21. Intellectual Property Compliance
21.1 Buyers must respect the intellectual property rights of authors.
21.2 Unauthorized redistribution, reselling, or public sharing of purchased products is strictly prohibited.
21.3 Violations may result in license termination, legal action, and platform bans.
22. Resale or Redistribution Restrictions
22.1 Buyers may not resell, sublicense, or redistribute products unless the license explicitly allows it.
22.2 Leaking, sharing, or uploading products to file-sharing websites is a serious violation and may result in criminal prosecution.
23. Personal vs Commercial Use
23.1 Regular Licenses typically cover personal or limited commercial use, while Extended Licenses cover wider commercial usage.
23.2 Buyers must ensure they purchase the correct license type for their intended use.
23.3 Misuse of licenses may lead to revocation and penalties.
24. Non-Transferability of Accounts and Licenses
24.1 Buyer accounts are non-transferable.
24.2 Licenses cannot be transferred, sold, or assigned to third parties without explicit permission.
24.3 Shared or resold accounts are grounds for termination.
25. Fraud Prevention
25.1 Codoser uses fraud detection systems to monitor suspicious buyer activity.
25.2 Fraudulent accounts may be suspended without prior notice.
25.3 Verified fraudulent transactions will be reported to the relevant authorities.
26. Privacy and Data Use
26.1 Buyer data is processed according to the Privacy Policy.
26.2 Authors may receive limited buyer data (e.g., email) for support and license verification, but not for marketing unless consent is given.
26.3 Buyers may exercise data rights under GDPR, CCPA, or local laws.
27. Security Responsibilities
27.1 Buyers must maintain secure systems when using purchased products.
27.2 Codoser is not responsible for security breaches caused by poor buyer practices (e.g., outdated software, weak hosting).
27.3 Buyers are encouraged to keep regular backups and product updates.
28. Legal Compliance by Buyers
28.1 Buyers must comply with all applicable laws when using purchased products, including IP, export control, and consumer protection laws.
28.2 Products may not be used in illegal activities or jurisdictions where prohibited.
29. Dispute Resolution
29.1 Buyer disputes related to purchases, refunds, or product quality will follow the Dispute Resolution Policy.
29.2 Buyers must cooperate with investigations and provide requested evidence.
29.3 Codoser’s final decision is binding within the platform.
30. Communication and Notifications
30.1 Codoser may communicate important updates via email or dashboard notifications.
30.2 Buyers are responsible for keeping their contact information current and monitoring communications.
30.3 Failure to read notices does not exempt buyers from obligations.
31. Access Duration and Product Availability
31.1 Buyers generally retain lifetime access to purchased products as long as the product remains listed on the platform.
31.2 If a product is removed for legal reasons (e.g., DMCA takedown), access may be revoked without prior notice.
31.3 Buyers are advised to download and securely store purchased files after purchase.
32. Removal of Products from Marketplace
32.1 Authors or Codoser may remove products at any time for legal, quality, or operational reasons.
32.2 Buyers who have already purchased will retain their license, subject to applicable laws and licensing terms.
32.3 No refunds will be issued solely because a product has been delisted after purchase, unless the product becomes inaccessible due to a platform error.
33. Export Controls and Sanctions Compliance
33.1 Buyers must ensure that using purchased products does not violate export control laws, trade restrictions, or sanctions imposed by governments or international bodies.
33.2 Products may not be used in or exported to restricted countries or to sanctioned individuals or entities.
33.3 Violations may result in license termination and reporting to authorities.
34. Beta or Experimental Products
34.1 Buyers who purchase beta or early-access products acknowledge that such products may contain bugs or incomplete functionality.
34.2 Refund eligibility for beta products follows the Refund & Cancellation Policy, typically limited to cases of non-delivery or corruption.
34.3 Buyers should review beta disclaimers carefully before purchasing.
35. Subscription-Based Products (if applicable)
35.1 Some products may be sold via recurring subscription plans.
35.2 Buyers are responsible for managing their subscriptions and may cancel renewals at any time.
35.3 Refunds for partial billing periods are generally not offered unless required by law.
36. Affiliate Purchases
36.1 If buyers arrive via affiliate links, their purchase data may be used to attribute affiliate commissions.
36.2 This does not affect pricing or buyer rights.
36.3 Affiliates have no access to buyer personal information beyond what is required for referral attribution.
37. Communication with Authors
37.1 Buyers may contact authors through approved platform channels for support or inquiries.
37.2 Off-platform solicitation for custom work, refunds, or illegal activity is prohibited.
37.3 Buyers must communicate respectfully and provide sufficient details when seeking support.
38. Prohibition of Reverse Engineering or Resale
38.1 Buyers are strictly prohibited from reverse-engineering, decompiling, or attempting to circumvent licensing mechanisms.
38.2 Purchased products may not be resold, sublicensed, or redistributed unless explicitly allowed by the license.
38.3 Violations may result in immediate license termination and legal action.
39. Security of Downloaded Files
39.1 Buyers are responsible for securing their downloaded files and preventing unauthorized access.
39.2 Sharing login credentials or download links with third parties is strictly prohibited.
39.3 Lost files can usually be re-downloaded via dashboards, but Codoser does not guarantee indefinite hosting.
40. System Requirements and Compatibility
40.1 Buyers must ensure their systems meet the technical requirements of products prior to purchase.
40.2 Compatibility issues arising from outdated software, unsupported platforms, or buyer infrastructure are not grounds for refunds.
40.3 System requirements are listed in product descriptions; buyers must review them carefully.
41. Personal Data Rights
41.1 Buyers may exercise their data rights under applicable privacy laws (GDPR, CCPA, etc.).
41.2 This includes rights to access, rectification, erasure, and restriction of processing.
41.3 Requests related to transaction data will be handled according to the Privacy Policy.
42. Consumer Protection Laws
42.1 This Policy does not override mandatory consumer protection laws applicable in buyers’ jurisdictions.
42.2 EU buyers may have digital content protections under the EU Consumer Rights Directive, including remedies for defective content.
42.3 Indian buyers are protected under the Consumer Protection (E-Commerce) Rules, 2020.
43. Fraudulent Buyer Activity
43.1 Engaging in fraud (e.g., using stolen cards, refund abuse, license sharing) is strictly prohibited.
43.2 Fraudulent accounts will be suspended or terminated without notice.
43.3 Codoser reserves the right to pursue legal action against fraudulent buyers.
44. Buyer Account Termination
44.1 Codoser may suspend or terminate buyer accounts for:
44.2 Termination does not affect outstanding legal obligations or unpaid amounts.
45. Effect of Termination on Purchases
45.1 Upon account termination, buyers may lose access to their dashboards and downloads.
45.2 Licenses for previously purchased products remain valid unless terminated for legal reasons (e.g., piracy, fraud).
45.3 Codoser reserves the right to revoke access to prevent misuse after termination.
46. Grievance Redressal (India-specific)
46.1 Indian buyers may file complaints with the designated Grievance Officer under the IT Rules 2021.
46.2 Complaints will be acknowledged and addressed within legal timelines.
46.3 This mechanism complements (not replaces) other support channels.
47. Disclaimers
47.1 Codoser provides the platform “as is” and does not guarantee uninterrupted availability of products or services.
47.2 Buyers acknowledge that products are created and maintained by independent authors, not Codoser.
47.3 Codoser is not liable for author errors, omissions, or product defects beyond platform-level responsibilities.
48. Limitation of Liability
48.1 Codoser’s total liability for claims arising from buyer use is limited to the purchase price of the product in question.
48.2 We are not liable for indirect, incidental, or consequential damages.
48.3 Authors remain independently responsible for their products and support obligations.
49. Indemnification
49.1 Buyers agree to indemnify and hold harmless Codoser, its officers, employees, and partners from claims arising from:
49.2 This includes reasonable legal fees and damages.
50. Governing Law and Jurisdiction
50.1 This Policy is governed by the laws of India, with international considerations where applicable.
50.2 Disputes shall follow the jurisdiction and resolution mechanisms defined in the Terms of Use.
50.3 Local consumer protection or IP laws may apply depending on the buyer's location.
51. Modification of Policy
51.1 Codoser may modify or update this Buyer Policy at any time without prior notice.
51.2 Buyers are responsible for reviewing updates periodically.
51.3 Continued use of the platform after changes constitutes acceptance.
52. Accessibility and Transparency
52.1 This Policy is published publicly and clearly for buyers to review before purchases.
52.2 It is written in plain, understandable language to comply with global transparency standards.
53. Non-Waiver
53.1 Failure by Codoser to enforce any provision does not constitute a waiver of that or any other provision in the future.
54. Severability
54.1 If any clause is found to be invalid or unenforceable, the remainder shall continue in full force and effect.
54.2 Invalid provisions will be replaced with legally valid terms closest to the original intent.
55. Non-Assignment
55.1 Buyers may not transfer, assign, or sublicense their account or rights without Codoser’s prior written consent.
56. Entire Agreement
56.1 This Buyer Policy, together with Terms of Use, Refund & Cancellation Policy, and License Policy, constitutes the entire agreement between the buyer and Codoser regarding marketplace transactions.
57. No Class Actions
57.1 To the extent permitted by law, buyers agree to resolve disputes individually, not through class actions or collective proceedings.
58. Force Majeure
58.1 Codoser is not liable for failure to deliver products or services due to events beyond reasonable control, including natural disasters, government actions, war, cyberattacks, or major technical failures.
59. Policy Review Cycle
59.1 This Policy is reviewed periodically to reflect legal updates, business practices, and industry standards.
59.2 Material changes may be communicated via platform announcements or email.
60. Buyer Acknowledgment
60.1 By purchasing or downloading products, buyers acknowledge that they have read, understood, and agreed to this Policy.
60.2 Compliance with this Policy is mandatory for continued use of the platform and access to purchased products.
